Ground travel for crew, corporate and private customers
How to Request a Transfer planning and ground transport
From enquiry to confirmation

A clear three-step route to a confirmed journey.

See what to send with a transfer enquiry, how route details are reviewed and what to check before travel.

Step 1: send the complete movement brief

Use the request form or contact reservations. Include pickup, destination, date and local time, passenger count, luggage and flight number where relevant. For repeat or multi-leg travel, outline the schedule.

Movenza reviews the route and asks about missing information. Availability, price, scope and pickup instructions are confirmed with you before the booking is accepted.

Details to include in your request

  • Exact pickup and destination addresses
  • Local dates and time zones for each leg
  • Flight and terminal details where relevant
  • Written confirmation of price and scope
  • Reservations contact and booking reference

Dispatch is available 24/7/365. For a time-sensitive change, call +44 20 3376 0376 and provide the booking reference.

Every traveller, travel arranger and operations coordinator

Send your request to reservations@movenzaglobal.com. Route availability, service category, price and pickup instructions are confirmed for each request before a booking is accepted. For general questions contact info@movenzaglobal.com.

Helpful details

Questions about how to request a transfer?

When is my transfer booked?

After availability, price and service details are confirmed and accepted.

What if a trip detail changes?

Contact reservations or dispatch with the booking reference.

Can I request multiple legs together?

Yes. List each leg in order with local date, time, pickup and destination.

Need help planning this journey?

Send the route and schedule. Reservations will confirm whether it can be arranged.

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