Keep the transport brief clear and appropriately limited
Some journeys require careful handling of pickup instructions or traveller identity. Movenza can review the request when the organiser explains communication preferences and operational information needed to plan the route.
Avoid sending passport copies, card numbers or sensitive identity information through the general enquiry form. Provide a day-of contact and a safe method for any essential extra instruction.
Details to include in your request
- Booking organiser and approver
- Route, date, local time and passenger count
- Preferred contact channel and escalation contact
- Meeting point or identification instruction
- Separate billing contact if required
Dispatch is available 24/7/365. For a time-sensitive change, call +44 20 3376 0376 and provide the booking reference.
Executive assistants, travel managers and private arrangers
Send your request to reservations@movenzaglobal.com. Route availability, service category, price and pickup instructions are confirmed for each request before a booking is accepted. For general questions contact info@movenzaglobal.com.